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Home Product Suite Inbound Back to Back Group Series Management

Inbound Back to Back Group Series Management

Handle Back-to-Back Arrivals. Simplify Operations. Deliver Seamless Experiences.
Designed exclusively for inbound tour operators and destination management companies, ETOS Series180 offers a dedicated solution for managing scheduled group arrivals, charter operations, and recurring inbound movements. Whether you’re handling multiple incoming groups or operating back-to-back charters, this powerful software enables real-time control of tour planning, client handling, ground coordination, and departure management.

From airport pick-up to hotel check-in, itinerary execution, optional extensions, and final group drop-offs — the system integrates everything needed to run your mid-office and on-ground logistics smoothly. It also includes a built-in transportation module, empowering your transport division to manage vehicles, drivers, airport reps, and local guides — all in sync with the arrival schedules.

With capabilities for on-ground services, extensions, and automated supplement invoicing, ETOS Series180 turns complexity into clarity for your inbound group operations.
 

Key Features

back group

Back-to-Back Group Scheduling

Manage multiple incoming groups or charter flights with precision. Set up arrival dates, hotel rotations, activity schedules, and assign groups based on pacing and nationality.
tourproduct

Tour Product & Extension Stay Builder

Design inbound programs with modular components — from main itineraries to add-on city stays, early arrivals, or post-tour extensions. Define supplement pricing for optional experiences and configure availability by departure.
suppmanage

Supplement Management with Auto-Invoicing

Offer clients or agents the ability to add experiences like gala dinners, adventure excursions, private transfers, or VIP services. Track every add-on with automated supplement invoices issued in sync with bookings.
leadhandling

Lead Handling & CRM

Import group enquiries, manage agent communication, and assign tours to scheduled groups. The CRM helps centralize correspondence, documents, and follow-up tasks across incoming movements.
booking control

Booking Control & Group Tracking

Track group booking statuses — from tentative to confirmed. Capture rooming lists, dietary requests, payment schedules, and co-traveller details. System auto-generates essential documentation like arrival summaries, welcome letters, and more.
transportation module

Transportation Module

Built specifically for inbound needs, this module allows your transport division to:
  • Configure vehicle types and assign by group/departure
  • Allocate drivers, airport reps, and local city guides
  • Set vehicle availability calendar
  • Create duty rosters and dispatch sheets
ground operations

Ground Operations Management

Coordinate airport transfers, hotel check-ins, day-wise sightseeing, and on-tour services via an integrated ground handling interface. Assign staff roles by group and get full visibility on duty schedules.
invoicing

Invoicing & Financial Management

Generate master invoices or split invoices for agents and FIT clients. Create supplementary invoices for add-ons, tips, surcharges, or last-minute services. Monitor receivables and reconcile payments per group.
departuremovement

Departure & Movement Monitoring

Central screen to track each group’s status — from landing to departure. View service fulfilment, pending confirmations, and staff allocation for each touchpoint.
agentsupplier

Agent & Supplier Coordination

Allow DMC agents or overseas tour operators to check group statuses, view assigned services, and submit manifests. Handle local supplier bookings and invoicing for each departure.
misrep

MIS Reports & Operational Dashboards

  • Arrival schedules & allocations
  • Staff assignment & vehicle usage
  • Financial performance per group
  • Supplement service usage
  • Booking and conversion analytics

Extend your Points of Sales with

B2B Booking For Agents

  • Setup agents accounts
  • Setup agent's commission per product
  • Allows agents to search products, check availability and book
  • Instant commission calculation
  • Booking history management
  • Customer voucher and invoice
  • Booking confirmation notification
b2b

B2C Packages with Enquiry and Bookings

  • A website dedicated to group travel
  • Publish group packages with departures
  • Direct booking integration with a payment gateway
  • Manages online form for booking, passport details
  • Setup advance payment for all bookings
  • Guest login to download vouchers, track payments, and manage invoices
b2c

Content Destination Website

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  • Quis nostrud exercitation ullamco laboris nisi ut aliquip
  • Duis aute irure dolor in reprehenderit in voluptate
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  • Sed ut perspiciatis unde omnis iste natus error sit voluptatem
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